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FAQ's

 

 

FAQ’s

How do I know what's in each meal?

All ingredients and macro information is displayed below each meal when ordering. Also when you receive your meals all macros and ingredients are displayed on the packaging.

How do I re-order?

All packages are based on a one-off payment, so if you would like to re-order you have to complete the order process again before each cut off date.

How long do my meals last for after I receive them?

If refrigerated all meals will stay fresh for 3-4 days after you receive them. If you want to eat the meals after this period, you must freeze them upon delivery to ensure freshness.

Can I freeze the meals?

Yes, some meals can be frozen. However, to ensure maximum freshness you should freeze the meals immediately if you don’t plan on eating them within the expiry date.

Do you offer halal food?

It isn’t on our menu, however upon request this is something we will do our best to cater for.

Can i collect my meals up instead of delivery?

Yes, if you don’t want your meals delivered you can collect them. To do this you must contact us via email, phone or social media to arrange a suitable time and date to collect. Please note we’re based on the Isle of Wight.

How do I heat my meals?

We recommend heating your meals in the microwave (900W) for 3 1/2 minutes. However, you can heat your meals using other methods such as a wok or pan. Please ensure when heating that your meal is piping hot.

How does the food get delivered?

Your meals are delivered in sealed, temperature-controlled packaging. DPD will deliver your package to your chosen address within a 1-hour time slot that they allocate to you.

If you’re located on the Isle of Wight your package will be delivered by one of the Prep Right delivery team.

Can i eat my meals cold?

Some meals can be eaten cold if preferred. However we recommend heating all your meals.

Do you offer any discounts?

Yes! We often put on promotional activities on our social media platforms as well as discounts on our website. Follow us on Instagram ‘prepright_’ and Facebook ‘prepright’ to stay up to date.

Order before 10pm on Wednesday for Saturday delivery.
Order before 10pm on Saturday for Wednesday delivery.

email:

telephone: 07400 753339

Prepright.co.uk is operated by Prep Right Ltd. Prep Right Ltd is a registered company in England and Wales.

Company number: 12071384

Address: Unit 6, Dean Farm, Whitwell, Isle of Wight, PO38 2AB