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FAQ's

 

 

FAQ’s

As you don’t have a set menu, how do I know what is in each meal?

When you receive your meals all macros and ingredients are displayed on the packaging.

Who picks the meals I’ll receive?

You choose the types of meals you want. We create the meals based on your preferences and ingredients you don’t like.

How long do my meals last for after I receive them?

If refrigerated all meals will stay fresh for 3-4 days after you receive them. If you want to eat the meals after this period, you must freeze them upon delivery to ensure freshness.

Can I freeze the meals?

Yes! All meals can be frozen. However, to ensure maximum freshness you should freeze the meals immediately if you don’t plan on eating them within the expiry date.

Do you offer halal food?

Yes! Upon request we do offer a variety of different halal options.

Can i collect my meals up instead of delivery?

Yes, if you don’t want your meals delivered you can collect them. To do this you must contact us via email, phone or social media to arrange a suitable time and date to collect. Please note we’re based on the Isle of Wight.

How do I heat my meals?

We recommend heating your meals in the microwave for 3-4 minutes. However, you can heat your meals using other methods such as a wok or pan. Please ensure you heat until piping hot.

How does the food get delivered?

Your meals are delivered in sealed, temperature-controlled packaging. DPD will deliver your package to your chosen address within a 1-hour time slot that they allocate to you.

If you’re located on the Isle of Wight your package will be delivered by one of the Prep Right delivery team.

Can i eat my meals cold?

Yes! If you prefer not to heat your meals up it is totally fine to eat them cold.

Do you offer any discounts?

Yes! We often put on promotional activities on our social media platforms as well as discounts on our website.

Do you cater for people with specific allergies or requirements?

Yes! During the order process there is a section for you to state what allergies or requirements you have.

email:

telephone: 07400 753339

Prepright.co.uk is operated by Prep Right Ltd. Prep Right Ltd is a registered company in England and Wales.

Company number: 12071384

Address: Unit 6, Dean Farm, Whitwell, Isle of Wight, PO38 2AB